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You don’t need a Guru to map your Value Stream

10 minute reading You don’t need a Guru to map your Value Stream Key Take Aways A Value Stream Map indicates at a macro level how the work flows through your organization, from request to fulfilment to the customer, and what blockages and limitations arise along the way. When executed right and with the right... Read More

What is an Obeya and why you should have one

10 minute reading What is an Obeya and why you should have one Key Take Aways The Obeya connects information to people, and therefore people to each other. The Obeya was born at Toyota out of the urgent need for intensive cooperation across many disciplines and echelons, unconditional transparency in the provision of information, and... Read More

How does IT keep focus on the customer?

10 minute reading How does IT keep focus on the customer? Key Take Aways The end customer gives our company the right to exist. Developing and subsequently serving this customer demand is the goal of our organization. Our continuous improvement of the flow of value must ultimately have a positive effect at the end of... Read More

What information is made visible in the Obeya?

10 minute reading What information is made visible in the Obeya? Key Take Aways We need information that helps us navigate, and information that helps us continuously improve. A set of eight generic quality criteria validate a good informational structure Measuring what matters starts with answering the question: “What is most important to us in... Read More

Get back in control and stabilize performance

Companies typically struggle just to stabilize their operations. While variation in work process and outcome has a disturbing effect on product quality, on bottom line financial results, and on people engagement, there’s hardly any time to stop, think, and study. How do we deliver operation-wide improvement?

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Create a culture that delivers on promise

You dream of high performing teams, delivering outstanding quality to an amazed audience. So you’re thinking of culture. Your organization’s culture will easily survive all attempts to change it from the outside. We need a set of new habits that decisively drives desired behavior. Many have tried. Most have failed. So what’s the magic?

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Bring everything into view and deliver on your strategy

Enterprise success is a real thing. It’s yours for the taking. If it was that easy to obtain though, we all would be highly successful. The reality is, there’s competition, there’s regulators to deal with, there’s new technology that sweeps away business models overnight. So how do we determine where we want to go and…

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The Obeya is the backbone of Lean Continuous Improvement

10 minute reading The Obeya is the backbone of Lean Continuous Improvement Key Take Aways People in your company need to be strongly connected to each other in order to optimize the flow and conversion of materials. Communication about customer expectations must be woven into the work process in such a way that everyone knows... Read More